Welcome to Grappolo Wine Shop. By using our website www.grappolowineshop.com to make purchases, you agree to the following terms and conditions. Please read them carefully before submitting your order.

1. Eligibility to Purchase

To purchase wine from Grappolo Wine Shop, you must be 21 years of age or older. By placing an order, you confirm that you are at least 21 years old and that the person receiving the shipment is also at least 21 years old. Valid identification will be required upon delivery.

2. Geographic Limitations

We currently sell and ship wine only within the state of Texas. Orders made from outside the state of Texas will not be processed.

3. Online Order Process

When you submit an order through our website by filling out our purchase form, you are offering to buy the products at the prices indicated including any delivery charges that apply. All orders are subject to acceptance by us, and we will confirm such acceptance by sending you an email that confirms the product has been dispatched.

4. Product Availability

All orders are subject to the availability of products. If the product you have ordered is not available, we will inform you as soon as possible and offer you a replacement or a refund.

5. Prices and Payment

The prices payable for the items you order are those displayed on our website www.grappolowineshop.com on the date you place your order, inclusive of any applicable taxes. Payment must be made in full by credit or debit card at the time of submitting the order form. We accept payment with the major credit cards as listed on our website.

6. Delivery

Delivery will be made to the address specified in your order. We make every effort to deliver goods within the estimated time frames; however, delays are occasionally inevitable due to unforeseen factors. We shall be under no liability for any delay or failure to deliver the products within the estimated time frames.

7. Return and Refund Policy

If you are dissatisfied with your purchase for any reason, you may return it to Grappolo Wine Shop within 30 days of purchase for a replacement or refund. Returned items must be in their original condition and packaging, and you must provide a receipt or proof of purchase.

8. Privacy Policy

Your submission of personal information through the store is governed by our privacy policy, which can be accessed on our website, www.grappolowineshop.com.

9. Modifications to the Service and Prices

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

10. Contact Information

Questions about the Terms of Service should be sent to us at [email protected].

By submitting your order form, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.